Effective Date: August 26, 2026

Jash Design & Build Inc. (“Jash Design & Build,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, store, and manage personal information when you visit https://jashdesignbuild.ca/, contact our team, submit a consultation request, upload files, or otherwise interact with us.

1. Who We Are

Jash Design & Build Inc. is a design-build and construction company serving residential and commercial clients.

Our website address is: https://jashdesignbuild.ca/

2. Information We Collect

The information we collect depends on how you interact with us.

Information You Provide

You may provide information such as:

  • Your full name
  • Email address
  • Telephone number
  • Project address, city, or property location
  • The construction service you are interested in
  • Your estimated project budget or project range
  • Project descriptions, goals, timelines, and requirements
  • Photos, plans, drawings, inspiration images, or other uploaded files
  • Information provided during consultations, site visits, or project discussions
  • Communication preferences
  • Any other information you voluntarily submit

Please avoid uploading documents or images containing sensitive personal information unless the information is needed for your inquiry.

Information Collected Automatically

When you use our website, certain technical information may be collected automatically, including:

  • Internet Protocol address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Time spent on the website
  • Referring website or advertising source
  • Approximate geographic region
  • Form interactions
  • Cookie and analytics identifiers

This information may be collected through cookies, server logs, Google Tag Manager, analytics tools, advertising tools, security services, or similar technology.

3. How We Use Personal Information

We may use personal information to:

  • Respond to inquiries
  • Arrange consultations
  • Review the general scope and suitability of a proposed project
  • Contact you about residential or commercial construction services
  • Prepare preliminary project discussions, proposals, or estimates
  • Coordinate design, planning, permitting, construction, and property maintenance services
  • Review uploaded project photos or documents
  • Manage client relationships and project communications
  • Maintain records of inquiries and business transactions
  • Operate, maintain, and improve our website
  • Understand website activity and marketing performance
  • Detect spam, misuse, fraud, or security threats
  • Comply with legal, accounting, insurance, safety, and regulatory requirements
  • Establish, exercise, or defend legal rights
  • Carry out another purpose disclosed when the information is collected

Submitting an inquiry does not create a contractor-client relationship or require Jash Design & Build to accept a project.

4. Consent

We collect, use, and disclose personal information with your consent, except where permitted or required by law.

Consent may be express or implied depending on the type of information, the purpose for collecting it, and the circumstances.

When you submit a consultation form, you consent to our use of the information to review and respond to your request.

You may withdraw consent for certain uses by contacting us. Withdrawal may limit our ability to respond to an inquiry, provide a service, or maintain a business relationship. Some information may still be retained or used where required by law.

5. Contact Forms and File Uploads

When you submit a consultation or contact form, we may collect the information entered in the form, along with technical details used for spam prevention, security, and request management.

Uploaded photos and documents may contain metadata, including location information recorded by a camera or mobile device. You should remove embedded location data before uploading a file if you do not want that information shared.

Images submitted through the consultation form are intended for internal review and will not be publicly displayed unless we receive permission or another agreement authorizes their use.

Do not upload government identification, banking information, passwords, medical information, or other highly sensitive information.

6. Cookies and Similar Technology

Our website may use cookies and similar technology to operate properly, remember settings, analyze traffic, measure marketing performance, and improve the user experience.

Cookies may include:

Essential Cookies

These cookies support basic website functions, security, form submissions, and page navigation.

Analytics Cookies

Analytics tools may collect information about how visitors find and use the website. This helps us understand page performance, visitor activity, and areas that may need improvement.

Advertising and Marketing Cookies

When advertising tools are active, cookies or similar identifiers may help measure campaigns, understand referral sources, and display advertising based on website activity.

Third-Party Cookies

Embedded maps, videos, social media features, review widgets, fonts, analytics platforms, and other third-party services may place their own cookies or collect information under their respective privacy policies.

You can control cookies through your browser settings and, where available, the website’s cookie consent tool. Blocking some cookies may affect website functionality.

7. WordPress and Website Services

Our website is operated using WordPress and may use related plugins, hosting services, form tools, security tools, performance tools, and website management services.

These systems may process technical information needed to:

  • Display website pages
  • Process form submissions
  • Manage uploaded files
  • Filter spam
  • Maintain website security
  • Create backups
  • Monitor errors and website performance

The tools used on the website may change as the website is maintained or updated.

8. Embedded Content and External Websites

Pages on our website may contain embedded content, including:

  • Maps
  • Videos
  • Social media posts
  • Review platforms
  • Images
  • External forms
  • Links to third-party websites

Embedded content may behave in the same way as visiting the third party’s website directly. Those organizations may collect data, use cookies, or track your interaction with their content.

We do not control the privacy practices of third-party websites or platforms. You should review their privacy policies before providing personal information.

9. How We Share Personal Information

We do not sell or rent personal information.

We may disclose information to service providers and business partners that support our operations, including:

  • Website hosting providers
  • Website developers and administrators
  • Form and customer relationship management providers
  • Cloud storage and backup providers
  • Analytics and advertising platforms
  • Email and communication providers
  • IT and cybersecurity providers
  • Architects, engineers, designers, consultants, trades, suppliers, and project partners
  • Accountants, insurers, legal advisers, and professional consultants
  • Government authorities, regulators, or law enforcement where legally required

Service providers receive only the information reasonably needed to perform their functions.

Project information may also be shared with trades, consultants, property managers, municipalities, inspectors, utilities, or other parties involved in assessing or completing a project.

10. Information Processed Outside Canada

Some website, analytics, cloud, software, or communication providers may store or process information outside Ontario or outside Canada.

When information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction and may be accessible to courts, regulators, or government authorities under local law.

11. How Long We Keep Information

We retain personal information only for as long as reasonably needed for the purpose for which it was collected or to meet legal, tax, accounting, insurance, warranty, dispute-resolution, and recordkeeping requirements.

Retention periods may depend on:

  • The nature of the inquiry
  • Whether a project proceeds
  • Contractual obligations
  • Construction and warranty records
  • Legal limitation periods
  • Regulatory requirements
  • The need to resolve a complaint or dispute

Information that is no longer required may be deleted, anonymized, or securely disposed of.

12. Safeguards

We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the information in our care.

These measures may include access controls, passwords, secure hosting, software updates, backups, staff procedures, and limits on who may access personal information.

No website, email system, cloud platform, or electronic storage method is completely secure. We cannot guarantee that unauthorized access, loss, misuse, or disclosure will never occur.

13. Accessing or Correcting Your Information

Subject to applicable law, you may ask to:

  • Access personal information we hold about you
  • Correct inaccurate or incomplete information
  • Withdraw consent for certain uses
  • Ask how your information has been used or disclosed
  • Request deletion of information we are not legally required to retain
  • Raise a concern about our privacy practices

We may need to verify your identity before completing a request. Legal exceptions may limit access or deletion in some circumstances.

14. Marketing Communications

If you separately consent to receive promotional emails or electronic messages, we may send information about our services.

Commercial electronic messages will include the identification and unsubscribe information required by applicable law.

You may withdraw your consent at any time. We may still send non-promotional communications connected to an active inquiry, project, payment, warranty issue, or legal obligation.

15. Children’s Privacy

Our website and construction services are intended for adults and property decision-makers. We do not knowingly collect personal information from children through the website.

A parent or guardian who believes that a child submitted personal information may contact us to request its review or deletion.

16. Privacy and Security Incidents

If a privacy or security incident occurs, we will assess the circumstances and take any steps required under applicable law.

These steps may include containing the incident, reviewing affected information, maintaining required records, and notifying affected individuals or privacy authorities where legally required.

17. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our website, business practices, technology, services, or legal obligations.

The updated version will be posted on this page with a revised effective date.

18. Contact Us

Questions, privacy requests, or concerns may be directed to:

Privacy Officer
Jash Design & Build Inc.
Website: https://jashdesignbuild.ca/
Phone: 416-477-5695
Email: info@jashdesignbuild.ca
Mailing address: 9000 Keele St #3, Concord, ON L4K 0B3

Please write “Privacy Request” in the subject line or message and provide enough information for us to understand and respond to your request.